With ApCare, your stakeholders will be better organized during their rounds and more efficient during the intervention. You will manage their planning more effectively and you will have real-time access to their intervention report.
So Franchise allows you to easily manage your on-site interventions and improve customer service.
The technician receives a notification as soon as an intervention is assigned to him
Timing of the intervention
Our company offers to deploy and maintain fleets of phones and tablets in business. The ApCare solution has therefore enabled us to efficiently manage our Digicoachs which work on our customers’ sites to repair their mobile terminals. We have a better quality of incident follow-up and we can precisely analyze areas for improvement. Finally, our image is enhanced by our customers who appreciate our responsiveness and the digital aspect of our exchanges.